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About this course

This course is fully taught online through live lectures and is taught within UK time zones. Delegates will need a good internet connection and access to Microsoft Teams. If you wish to attend this course on campus, please see the campus delivery course page for booking information.

This half-day online course is required for all crew with a duty to assist passengers in emergency situations on board ships.  

The course provides underpinning knowledge for dealing with crowds in emergencies; rules of crowd management, including mustering procedures; and factors affecting human behaviour in emergencies; as well as awareness of life-saving appliance and control plans. 

What you'll learn

At the end of your training you should:

  • be aware of shipboard lifesaving appliance and control plans,
  • be able to assist passengers en route to muster and embarkation stations, and
  • be able to carry out mustering procedures.

Course Information

  • Next available date


  • Duration


  • Price


  • Approvals


  • Career progression


  • Prerequisites


Course availability

Please contact admissions for course availability and to book.

Contact us

Please contact the admissions team if you require more information about this course.

Online bookings will be confirmed with joining information within one working day of the booking being made. Confirmation of payment should be received in the normal way.

Please ensure that you follow the booking process and do not enter payment details more than once, unless you are booking more than one course. If you experience any issues, please email

Admissions Team

Normal office hours are (UK time):

08.30 - 17.00 Monday to Thursday
08.30 - 16.30 Friday