Human Element, Leadership and Management at the Operational Level (HELM(O))

About this course

This course provides students with awareness and understanding of the key human factors influencing effective resource management. 

You will acquire and develop tools and practical skills to enhance your maritime resource management capability. This training is a prerequisite for a first certificate of competency (CoC). 

What you'll learn

During the course you will develop the knowledge and skills to address: 

• Situation and risk assessment: understand the influence of a situation and risk assessment in the principles and practice of decision making at an operational level. 
• Situational awareness: how to acquire and maintain situational awareness and accidents and increasing safety margins. 
• Communication: how to recognise and apply best practice in communication and be aware of barriers to communication and how these may adversely affect situational awareness. 
• Shipboard training: to understand the aim of shipboard training, the principles of learning and methods of developing human potential. 
• Culture: how to recognise and respond to cultural issues including cultural awareness and bias including national, organisational, departmental and personal cultural approaches. 
• Team-working: to recognise team working models and conflict management style. 
• Leadership and management: to recognise and demonstrate effective leadership behaviours. 
• Workload management: understand the concept of task and workload management and be able to apply it. Recognising fatigue and stress in yourself and others and developing strategies for dealing with them.