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STCW safety and security
Crisis Management and Human Behaviour on Passenger Ships: Campus delivery

About this course

This classroom-based course is suitable for masters, chief officers, chief engineer officers, second engineer officers and any person having responsibility for the safety of passengers in an emergency. 

The course covers emergency plans and procedures, the identification of stress, communication, and control methods for situations involving passengers and crew members. 

What you'll learn

At the end of your training you should: 

  • understand the importance of shipboard emergency procedures and know how to organise them, 
  • be able to control the response to emergencies on board, 
  • be able to control passengers and other personnel during emergency situations, and 
  • be able to establish and maintain effective communications during emergency situations. 

Course information

  • Next available date

    See main course description.

  • Duration

    See main course description.

  • Price

    See main course description.

  • Approvals

    MCA

  • Prerequisites

    None

Course availability

Please contact our short course sales team for more information around course availability.wms.shortcoursesales@solent.ac.uk
+44 (0)23 8201 3074

Contact us

Please contact our short course sales team if you require more information about this course.

Online bookings will be confirmed with joining information within one working day of the booking being made. Confirmation of payment should be received in the normal way.

Please ensure that you follow the booking process and do not enter payment details more than once, unless you are booking more than one course. If you experience any issues, please email wms.shortcoursesales@solent.ac.uk.

Admissions Team


Normal office hours are (UK time):

08.30 - 17.00 Monday to Thursday
08.30 - 16.30 Friday